How to use our webstore

Okay, we're going to help you use our webstore!  If at anytime, you would prefer to speak to a customer service rep, call our toll free line 1-866-781-4465.

To help us serve you...we have some questions for you:

1.  Are you ready to shop?  Or...do you need information?  If you need information, skip below to the paragraph #3 entitled "What do you want to know".

2.  Do you want to go direct to our webstore and see what is available for purchase??  Or do you have something in particular in mind that you want a little more information on before you make a purchase?

For the shopper who's ready to see all the products, please click this link to enter our Online Store.  You will see all the available categories, such as Saddles, Saddlebags, Horse Tack, etc.  Clicking on each will lead you to the Subcategories of that shopping section (i.e.  under Saddles, you'll see "Trail Riding Saddles", "Draft Saddles", "Mule Saddles", etc)

If you want to shop, but need a little more information to assist you with your purchase, see paragraph # 4 entitled "What do you want to know about our products"

3. What do you want to know?

If you want to know who Mountain Horse, Inc is and what we believe...or how to contact us, check out these pages listed in the blue menu on the left hand side of the page:

About Us tells you who we are

Our Philosophy tells you what we believe in, what we stand for!

Contact Us tells you how to get a hold of us...and what hours we are in (these vary depending on the time of year and are shamelessly based around the best time to go riding!)

Store Policies and Privacy Policy gives you information on our return and cancellation policies and how we protect your information.  We strongly encourage all of our customers making a purchase to review our store policies.

4.  What do you want to know about our products?

On several products, we have more information in the pages of our website, which are listed in the blue menu on the left hand side of the screen.  If you are in the ONLINE STORE, you can double click on the picture of the product and it will bring up a description there also.

Looking for a saddle?  Have we got information for you!!  Sometimes, it's a little hard to know where to start.  Here's our recommendation for starting on your saddle information search:

First, review the page   About Mountain Horse Saddles  This page gives you good information about why a custom western Mountain Horse trail saddle is the right purchase for you and gives you the links to our other pages  about saddle fitting, customizing your saddle, draft horse saddles, gaited horse saddles, mule saddles and more.   For your convenience, we will list them here as well:

Other pages to look at when considering ordering a Mountain Horse Saddle:

Customizing and Ordering Your Mountain Horse Saddle

Saddle fitting 101 describes our tree fitting process

About the flex tree

Saddle Options--tooling and color options

More Saddle Options--additional tooling and embroidery options

Frequently Asked Questions

Saddles in inventory

Online Store--Saddles

You may want to take a closer look at the specific saddles we offer:

Draft Horse Saddles

Gaited Horse Saddles

Mule Saddles

If you are looking for horse tack supplies to go with your saddle, we have a large selection of horse tack, including leather tack that matches your Mountain Horse saddles.  Learn more about it on these pages:

Horse Tack

Matching Mountain Horse Tack

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